Shipping policy
DELIVERY POLICY
Please note that SANA JARDIN does not ship to PO boxes or military addresses.
Delivery costs for 5 articles are the followings:
• Free Mainland UK Delivery with orders over £180. £6 for shipments in mainland UK for orders under £180,
• Free for all non-mainland UK, Northern Ireland, Channel Islands for orders over £180. £15 for shipments in non-mainland UK, Northern Ireland, Channel Islands for orders over £180
• Free European Delivery with orders over £180, excluding Lichtenstein, Norway and Switzerland. For orders below £180 please see table below.
- Austria - £15.50
- Belgium - £12.50
- Bosnia & Herzegovina - £28
- Bulgaria - £28
- Croatia - £24
- Czech Republic - £22
- Denmark - £15.50
- Estonia - £24
- Finland - £24
- France - £12.50
- Germany - £12.50
- Greece - £28
- Hungary - £24
- Iceland - £28
- Ireland - £12.50
- Italy - £22
- Latvia - £28
- Liechtenstein - £50
- Lithuania - £28
- Luxembourg - £12.50
- Netherlands - £12.50
- Norway - £28
- Poland - £24
- Portugal - £24
- Romania - £28
- Serbia - £28
- Slovakia - £22
- Slovenia - £24
- Spain - £22
- Sweden - £24
- Switzerland - £28
• Free Rest of the World shipments for orders over £360. £25 for shipments to the rest of the world for orders below £360
When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for dispatch, we will send you the Confirmation of Order by email. You will be sent a tracking number and the name of the carrier delivering your order so that you can track delivery status. We will use reasonable efforts to ensure the following estimated delivery lead times from the date of acceptance of your order:
• Mainland UK: 24 hours or 48 hours according to the postal authorities indicative delivery times.
• Non-mainland UK, Northern Ireland, Channel Islands: between 2 to 5 days according to the postal authorities or courier indicative delivery times.
• European Union: between 2 to 6 opening days according to the postal authorities or courier indicative delivery times.
• Rest of the world: delivery times vary according to each destination; they will be indicated for a particular country upon simple request.
* Saturday, Sunday and Public Holidays in the UK will not be considered as a regular business day with respect to estimated delivery time. Delivery on Saturday may however be proposed as a service to specific post codes by the Customer Service Centre. Please contact the Customer Service Centre for more information.
SANA JARDIN insures each purchase during the time it is in transit until it is delivered to you. We require a signature by a person who has reached the age of majority to confirm your acceptance of each Product delivered, at which point risk and responsibility for your purchased Products pass to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by SANA JARDIN and transfer of risk and responsibility to the recipient in the same way as if the Product had been delivered to you.
When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for dispatch, we will send you the Confirmation of Order by email. You will be sent a tracking number and the name of the carrier delivering your order so that you can track delivery status. We will use reasonable efforts to ensure the following estimated delivery lead times from the date of acceptance of your order:
• Mainland UK: 24 hours or 48 hours according to the postal authorities indicative delivery times.
• Non-mainland UK, Northern Ireland, Channel Islands: between 2 to 5 days according to the postal authorities or courier indicative delivery times.
• European Union: between 2 to 6 opening days according to the postal authorities or courier indicative delivery times.
• Rest of the world: delivery times vary according to each destination; they will be indicated for a particular country upon simple request.
* Saturday, Sunday and Public Holidays in the UK will not be considered as a regular business day with respect to estimated delivery time. Delivery on Saturday may however be proposed as a service to specific post codes by the Customer Service Centre. Please contact the Customer Service Centre for more information.
SANA JARDIN insures each purchase during the time it is in transit until it is delivered to you. We require a signature by a person who has reached the age of majority to confirm your acceptance of each Product delivered, at which point risk and responsibility for your purchased Products pass to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by SANA JARDIN and transfer of risk and responsibility to the recipient in the same way as if the Product had been delivered to you.